48-HOUR CANCELLATION POLICY Your appointments are very important to all members of our team at Lox. The time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request a 48-hour notice for adjustments to your appointments and for cancellations. Failure to do so may result in a cancellation fee of 100% off your scheduled service.
HAIRCUTS & STYLING(Shortcut → Signature → Long → Luxe Revamp → Curly)
For hair that sits at or above the ear only. Ideal for buzz cuts, pixies, and very short styles.
Hair below the ear (including chin-length) is not considered a shortcut.
For hair below the ear to medium length, including chin-length styles and most maintenance cuts.
For hair below the shoulders, thicker hair, or guests needing additional shaping or styling time.
For major transformations or full resets requiring extended consultation and execution.
Curl-specific cutting techniques with education and styling support.
SINGLE-PROCESS COLOUR(All-Over Colour, Extended, Root Retouch)
For refreshing or maintaining an existing single-tone colour with minimal regrowth.
For significant regrowth, long or dense hair, or full grey coverage.
Root applicationonly(up to 1 inch).
Does not include gloss, toner, or colour on the ends.
TRADITIONAL COLOURING(Partial Highlights, Full Highlights)
Highlights focused through the top and sides.
Full head of traditional foils for maximum brightness and coverage.
LUXURY LIVED-IN LOOKS(Maintain the Look, Partial Lived-In, Luxury Lived-In)
For existing lived-in colour guests maintaining brightness between major appointments.
Partial lived-in brightness using modern techniques for softness and blend.
A fully customized lived-in colour service for seamless blends and longevity.
REFUNDS & REDOS Lox is unable to issue refunds on salon services. We constantly strive for the utmost in personal care to consistently provide you with quality and efficient service. If you are dissatisfied with any service at Lox for any reason, please notify salon management within 7 days of the service. We require that you return to the salon so the service provider and salon management can inspect your hair. Lox will make every effort to resolve any issues by scheduling a redo appointment with the designer who performed the initial service, at no charge. If you wish to see a designer other than the designer who performed the initial service, you will be charged for any redo service
Hair Extension Application
Lox Luxe Length
Our team of extension specialists is highly experienced in creating added length, fullness, and healthy volume while prioritizing the integrity of your natural hair.
At LOX, we offer a range of professional extension methods, including Micro Beading, Tape-In, Sew-In, and Custom Keratin-Bonded (K-Tip) Applications, allowing us to tailor each install to your hair type, lifestyle, and desired result.
We exclusively use 100% premium Remy human hair, available in a variety of lengths and beautifully curated colours for seamless blending and a natural, luxurious finish—without compromising your natural hair.
For all new extension guests, an in-person consultation is required to ensure proper method selection, colour matching, pricing accuracy, and long-term hair health.
Extension services are quoted upon consultation.
To begin your extension journey, please complete the intake form below.
